Gartner Research

Best Practices in Choosing, Implementing and Using MDM and EMM

Published: 04 February 2014

ID: G00252622

Analyst(s): Rob Smith , Leif-Olof Wallin


Many organizations are in the process of selecting or planning the implementation of a mobile device management solution. This research looks at the best practices and provides a step-by-step approach for mobile and security specialists.

Table Of Contents
  • Key Challenges



  • Define the Requirements
    • Security Versus Usability
  • Deciding on a Deployment Strategy for the MDM/EMM Solution
  • Choosing the MDM/EMM Vendor
  • Deployment
  • A Successful Deployment
    • Be Prepared for Devices Being Lost, Stolen, or Leaving the Organization
  • Train Employees to Lower Support Calls

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