Gartner Research

Haddon Matrix Improves Major-Incident Responses

Published: 06 February 2014

ID: G00258366

Analyst(s): George Spafford , Jeffrey Brooks


While many I&O organizations strive to have strong processes to deal with major incidents, the approaches tend to be reactive. The Haddon Matrix enables I&O leaders to proactively understand potential risk factors and plan responses, enabling faster and smoother resolutions of major incidents.

Table Of Contents
  • Key Challenges



  • Establish SMART Objectives and Assemble Relevant Stakeholders
  • Apply the Haddon Matrix to Major Incident Readiness and Resource Planning
  • Utilize a Formal Post-incident Process to Communicate and Complement Your Haddon Matrix Process
  • Integrate Continual Improvement as Part of the Haddon Matrix Process

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