Gartner Research

Top Actions for Healthcare Delivery Organization CIOs, 2014: Accelerate Adoption of Real-Time Healthcare System IT

Published: 10 February 2014

ID: G00261585

Analyst(s): Barry Runyon , Vi Shaffer


The real-time healthcare system uses patient event information, operational intelligence and situational awareness to optimize critical workflows, and to adapt to changing business conditions. HDO CIOs and IT leadership can use this research to better understand underlying systems and technologies.

Table Of Contents


  • Recommendations
    • Consolidate, standardize and instrument the IT infrastructure to enable the efficient collection of patient-related activity and event data
    • Use real-time intelligence to continuously adapt to changing conditions, in order to improve outcomes by reducing response time and increasing response quality
    • Introduce operational best practices, end-user experience monitoring and robust business continuity to ensure the performance of systems critical to enterprise awareness

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