Gartner Research

Top Actions for Healthcare Delivery Organization CIOs, 2014: Orchestrate Efforts to Demonstrate the Value of Electronic Health Record Systems

Published: 10 February 2014

ID: G00261596

Analyst(s): Thomas J. Handler, M.D., Zafar Chaudry, M.D.

Summary

Both the media and clinicians have become increasingly vocal in their criticisms of EHR systems. It is more important than ever for HDO CIOs to collaborate with their organization's clinical leaders to optimize and demonstrate the value of their enterprise EHRs.

Table Of Contents

Analysis

  • Recommendations
    • Help drive EHR value by advocating for a clinical transformation program versus an EHR project management approach
    • Confront the inherent complexity of the enterprise EHR by further engaging with clinical leaders to develop plans that target training, usability and process improvements
    • Leverage EHR system capabilities to meet the changing nature of healthcare and the changing role of healthcare consumers

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