Gartner Research

Top Actions for Healthcare Delivery Organization CIOs, 2014: Orchestrate Efforts to Demonstrate the Value of Electronic Health Record Systems

Published: 10 February 2014

ID: G00261596

Analyst(s): Thomas J. Handler, M.D. , Zafar Chaudry, M.D.


Both the media and clinicians have become increasingly vocal in their criticisms of EHR systems. It is more important than ever for HDO CIOs to collaborate with their organization's clinical leaders to optimize and demonstrate the value of their enterprise EHRs.

Table Of Contents


  • Recommendations
    • Help drive EHR value by advocating for a clinical transformation program versus an EHR project management approach
    • Confront the inherent complexity of the enterprise EHR by further engaging with clinical leaders to develop plans that target training, usability and process improvements
    • Leverage EHR system capabilities to meet the changing nature of healthcare and the changing role of healthcare consumers

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.