Gartner Research

Mature S&OP Characteristics Lead to Measurable Success

Published: 10 February 2014

ID: G00259800

Analyst(s): Noha Tohamy , Jan Kohler


Supply chain organizations with more-mature S&OP processes achieve greater impact on the business. S&OP process owners and supply chain COE leads striving to achieve greater business value can use this research as a guide to understanding how S&OP impact increases as the process matures.

Table Of Contents
  • Key Challenges



  • Drive the S&OP Business Case With Qualitative and Quantitative Benefits
    • Qualitative Improvements Are the Typical Business Case Driver
    • Quantitative Business Improvements Correlate With S&OP Maturity
  • Understand How Characteristics of S&OP Change With Maturity
  • Know Where to Look for Signs of S&OP Success

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