Gartner Research

Mobile Apps and Digitalization Dominate Top Insurers' IT Initiatives

Published: 11 February 2014

ID: G00260477

Analyst(s): Juergen Weiss


Investments in enhanced mobile capabilities and digital services dominated the publicly announced IT initiatives of the world's 25 largest insurers in 2013. Compared to the previous year, the number of announced initiatives decreased by 27%. This echoes Gartner's view of a decline in IT spending.

Table Of Contents


  • Structure and Distribution of IT Initiatives in 2H12
  • IT Investment Priorities Mirror Business Priorities
  • Other Insurers

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