Gartner Research

Achieve Demand-Planning Functional Excellence by Establishing a Forward-Thinking Talent Strategy

Published: 11 February 2014

ID: G00260354

Analyst(s): Ken Chadwick, Amber Salley


Demand-planning functions need strong talent to support the evolving needs of demand-driven supply chain planning processes. This research introduces leaders of demand-planning functions to how to develop forward-thinking talent management strategies to support complex demand-planning organizations.

Table Of Contents
  • Key Challenges



  • Develop T-Shaped Skills in Planners to Support Advanced Demand-Planning Processes
  • Clarify Planning Roles
  • Offer Career Potential to Planning Staff
  • Focus Time and Attention on Hiring Right
    • Take Ownership of the Recruiting Process
    • Know What You Have to Buy and What You Have to Make
  • Invest in Supply Chain Certification Programs to Support Development of Supply Chain Knowledge
  • Establish Clear Metrics to Drive Appropriate Behavior

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