Gartner Research

Sourcing Governance Prevents Corporate Risks When the Business Bypasses IT

Published: 11 February 2014

ID: G00259713

Analyst(s): Frank Ridder

Summary

With the C-suite expecting greater technology investment value, it is harder for IT and sourcing to satisfy stakeholders. This often results in the business bypassing them and purchasing cloud services directly from vendors. Sourcing executives must act now to mitigate risk and retain credibility.

Table Of Contents
  • Impacts

Analysis

Impacts and Recommendations

  • Businesses have increasingly direct access to IT services on the market, such as cloud, which requires sourcing executives to invest in governance and better relationships with their businesses
  • The growing trend of businesses purchasing from outside their sourcing departments challenges sourcing executives to organize, and provide, enablement services for the business to avoid corporate risk
  • Business satisfaction with the deliverables from IT and sourcing is worsening, and requires sourcing executives to constantly declare and realign their value proposition

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