Gartner Research

Setting Supply Chain Targets: What Does Good Look Like?

Published: 13 February 2014

ID: G00262000

Analyst(s): Debra Hofman


Orchestrating a profitable response to demand is key to being demand-driven. Setting targets is the way to turn the words of a strategy into action and results. How should supply chain executives ensure they are setting the right targets to achieve their goals?

Table Of Contents
  • Key Challenges



  • Get Clarity on "True North" and Metric Interdependencies
  • Don't Aim to Be Best-in-Class on Every Metric
  • Benchmarks Cannot Be Used as Targets
  • Start With the Outcome and Work Your Way Back
  • Getting Started

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