Gartner Research

Top Actions for Healthcare Payer Organization CIOs, 2014: Start a Conversation About the Value of Member Data Assets

Published: 14 February 2014

ID: G00261296

Analyst(s): Jeff Cribbs


The demands of a consumer-driven insurance market and the multitude of information management investment opportunities require that payer CIOs manage member data like an asset.

Table Of Contents


  • Recommendations
    • Develop and maintain a comprehensive inventory of member data within the organization
    • Create a view of the member data inventory, segmented by value stream (how the data delivers value to the organization)
    • Engage business partners to promote the discipline of managing member data like an asset

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