Gartner Research

Respond to Employees' Use of Consumer File Sharing With 'Easy Content Management'

Published: 17 February 2014

ID: G00253345

Analyst(s): Gavin Tay , Hanns Koehler-Kruener


Employees' use of consumer file synchronization and sharing tools — and enterprises' own use of public and vendor-hosted clouds — puts enterprise content at risk. We explain how these trends affect enterprise content management program managers and how they should respond.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • Employees' use of consumer online file sharing in defiance of corporate rules reduces the influence of ECM program managers over content and could put the enterprise at risk
  • Enterprises' use of consumer file synchronization and sharing tools raises data ownership and control issues for ECM program managers that could jeopardize enterprise data
  • Employees' use of EFSS tools would enable ECM program managers to boost productivity

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