Gartner Research

Toolkit: Due Diligence Checklist for Outsourcing and Cloud Services (SaaS) Providers

Published: 19 February 2014

ID: G00259757

Analyst(s): Kris Doering, Frances Karamouzis


Sourcing managers should make due diligence mandatory as part of the vendor evaluation and selection processes. This Toolkit provides a pragmatic starting list of activities for due diligence across a variety of service provider selections, ranging from outsourcing to SaaS validations/verifications.

Table Of Contents

When to Use

Downloadable Attachments

  • Detail for Each Reference Tab
    • Tab Name: Financial
    • Tab Name: Legal
    • Tab Name: Management
    • Tab Name: Operational
    • Tab Name: Site Visits (Part of Operational)
    • Tab Name: Pilots (Part of Operational)

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