Gartner Research

Retail Research Brief: Point-of-Sale Applications for Large Multichannel Retailers

Published: 19 February 2014

ID: G00252196

Analyst(s): Miriam Burt


This research outlines and advises on inclusion criteria and methodology of research conducted in 2H13 on POS applications for large multichannel retailers. Retail CIOs can use this advice when selecting, upgrading or replacing POS applications to create and sustain digitalized shopping experiences.

Table Of Contents


  • 1.0 Introduction
    • 1.1 Customers Move POS From the Store to the Enterprise
    • 1.2 POS Applications and Developments in the Vendor Market
    • 1.3 The Future for POS Applications — Digitalization of the Retail Business
  • 2.0 POS Application Research Conducted in 2H13
    • 2.1 Definition of POS Application Software
  • 3.0 Inclusion Criteria
    • 3.1 POS Application Solutions Being Researched
  • 4.0 Methodology
  • 5.0 Recommendations

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