Gartner Research

Exploit Cloud, Mobile, Data and Social Convergence for Disruptive Innovation

Published: 19 February 2014

ID: G00259723

Analyst(s): Kyle Hilgendorf , Svetlana Sicular , Larry Cannell , Paul DeBeasi


Nexus projects expand the definition of user experience; exponentially increase user responsiveness and change organizations into data companies. This report explains the key insights, analyzes how the nexus facilitates disruptive innovation and describes the lessons learned from field research.

Table Of Contents



  • Key Insights
    • Nexus Expands the Definition of User Experience
    • Organizations Don't Consciously Deploy a Nexus Project
    • Consumer Technology Maturity Drives Nexus Projects
    • Nexus Changes Organizations Into Data Companies
    • Mobile and Cloud Forces Become Less Visible
  • A Platform for Disruptive Innovation
    • Nexus Mandates a Responsive User-Centered Focus
    • A User-Centered Focus Drives Need for Disruptive Innovation
    • Disruptive Innovation Transforms Industries
  • Lessons Learned
    • Culture, Leadership and Business Focus Drives Innovation
    • Developing the Right Mix of Skills and Business Acumen Is Critical
    • IT Must Work Differently
    • Behave Like Nexus Natives
  • Research Methodology
    • Focus of Research
    • Research Process
    • Demographics


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