Gartner Research

Bundling by Service Line to Separate Service Providers Can Enhance Performance Through Competition

Published: 20 February 2014

ID: G00259754

Analyst(s): Frances Karamouzis , Ruby Jivan


High focus by business stakeholders on value delivery is driving organizations to consider advanced sourcing strategies. Sourcing managers can bundle their scope by service line, utilizing a more focused set of strategic service providers to build competition and reduce the risk of deal failure.

Table Of Contents
  • Key Challenges



  • Bundle the IT Scope of Services Effectively
  • Simplify Governance by Developing Cross-Service-Line Management
  • Ensure IT Retained Organization Is Realigned to Take Advantage of the Managed Services Model

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.