Gartner Research

Planned Research for Service in the Supply Chain, 2014

Published: 24 February 2014

ID: G00260402

Analyst(s): William McNeill


Excellence in the domain of service enables supply chain organizations to rethink performance and become more demand-driven. Supporting the "Agenda Overview for Core Supply Chain, 2014," this research helps customer service and supply chain leaders in service apply process best practices.

Table Of Contents


  • How Are the Technologies, Markets and Vendors for Service (Such as Field Service, Service Parts and Service Mobility) Evolving?
  • How Will Organizations Implement Service Processes, Methodologies and Systems to Improve Business Performance?

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