Gartner Research

Planned Research for Service in the Supply Chain, 2014

Published: 24 February 2014

ID: G00260402

Analyst(s): William McNeill

Summary

Excellence in the domain of service enables supply chain organizations to rethink performance and become more demand-driven. Supporting the "Agenda Overview for Core Supply Chain, 2014," this research helps customer service and supply chain leaders in service apply process best practices.

Table Of Contents

Analysis

  • How Are the Technologies, Markets and Vendors for Service (Such as Field Service, Service Parts and Service Mobility) Evolving?
  • How Will Organizations Implement Service Processes, Methodologies and Systems to Improve Business Performance?

Recommended Reading

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.