Gartner Research

Adopt a Strategy to Deal With Service and Software Account Passwords

Published: 25 February 2014

ID: G00260454

Analyst(s): Felix Gaehtgens


Service and software accounts often require passwords, but when left unmanaged, they present a significant source of security and operational risk. This research describes how CISOs and IT leaders can create and adopt a strategy to manage these accounts.

Table Of Contents
  • Key Challenges



  • Develop a Strategy to Manage Service and Software Account Passwords
    • Use SACM Tools to Push Passwords to Systems and Configuration Files
    • Use AAPM Tools to Pull Credentials at Runtime
    • Evaluate Higher-Trust Authentication Alternatives to Using Passwords
  • Evaluate How to Proceed With Existing Applications

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