Gartner Research

IT Planning Guidance for Legal Professionals: The Gartner Legal IT 2020 Scenario

Published: 27 February 2014

ID: G00261391

Analyst(s): Sheila Childs, French Caldwell, Carol Rozwell, Debra Logan, Jie Zhang , Carsten Casper, Kenneth Chin, Andrew Walls, John A. Wheeler , Alan Dayley


The four possible futures of the Gartner Legal IT 2020 Scenario highlight the technology-led disruption of legal services. CLOs must engage CIOs to get control of legal and regulatory compliance costs, and to take advantage of advanced analytics and alternative legal services.

Table Of Contents


  • Background
  • Scenario Introduction
    • Future 1: Big Discovery (Ambiguity/Silicon)
    • Future 2: Smart Machines Judge (Certainty/Silicon)
    • Future 3: Clerk Work (Certainty/Carbon)
    • Future 4: Just in Case (Ambiguity/Carbon)
  • Conclusions

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