Gartner Research

Market Definitions and Methodology: Public Cloud Services

Published: 27 February 2014

ID: G00254977

Analyst(s): Jie Zhang , Colleen Graham , Joanne M. Correia, Tom Eid, Hai Swinehart , Laurie Wurster , Lai-ling Lam , Dan Sommer, Fabrizio Biscotti , Ruggero Contu , Gregor Petri , Chris Pang , Morgan Yeates, Ed Anderson , TJ Singh , Chad Eschinger , Venecia Liu


Gartner produces a quarterly forecast for the public cloud services market. This report outlines the market segmentation and forecast methodology used to produce this forecast and identifies the key regions and countries for which forecast data is produced.

Table Of Contents

What You Need to Know



  • Forecast Methodology
    • Forecast Assumptions
    • Vendor Revenue Versus End-User Spending
  • Exclusions


  • Compound Annual Growth Rates
  • Currency Exchange Rates

High-Level Definitions and Segmentation

  • Cloud Services Market Segmentation
    • Excluded Cloud Market Segments
  • Geographic Segmentation
  • Cloud Services Detailed Definitions
    • Cloud Advertising
    • Cloud Business Process Services
    • Cloud Payments
    • Customer Management
    • E-Commerce Enablement
    • Finance and Accounting
    • Human Resources
    • Industry Operations
    • Supply Management
  • Cloud Application Services
    • Business Intelligence Applications
    • Customer Relationship Management
    • Digital Content Creation
    • Enterprise Content Management
    • Enterprise Resource Planning
    • Office Suites
    • Project and Portfolio Management
    • Supply Chain Management
    • Web Conference, Teaming Platforms and Social Software Suites
    • Other Application Software
  • Cloud Application Infrastructure Services
    • Application Development
    • Application Infrastructure and Middleware
    • Database Management Systems
    • Business Intelligence Platform
  • Cloud System Infrastructure Services
    • Compute
    • Print
    • Storage
  • Cloud Management and Security Services
    • IT Operations Management
    • Security
    • Storage Management

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