Gartner Research

Ill-Defined Authority Between Vendor Management and Procurement Creates Unrestrained Costs and Risks

Published: 03 March 2014

ID: G00261500

Analyst(s): Christopher Ambrose


Optimizing external spend and vendor performance requires an integrated strategy and governance between stakeholders. To avoid duplication and improve efficiency, IT vendor management must collaborate with procurement and sourcing to define responsibilities and authorities for IT vendor governance.

Table Of Contents
  • Key Challenges



  • Break Through Barriers — Harmonize IT Vendor Management, Sourcing and Procurement Governance Policies
  • Develop a Simplified Responsibilities Matrix for Multiple Specialists to Operate as One Coherent Team
  • Create a Collaborative Culture Using Performance Metrics That Measure the Successful Utilization of Suppliers

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.