Gartner Research

How to Complete Your I&O Business Value Dashboard

Published: 04 March 2014

ID: G00258032

Analyst(s): Jeffrey Brooks, Robert Naegle , Colin Fletcher


I&O leaders need innovative ways to communicate the business value they deliver. The success of business value dashboards in showing infrastructure and operations' impact on business performance will depend on clear documentation, iterative improvement and opportunistic approaches to tooling.

Table Of Contents
  • Key Challenges



  • Determine and Document the Data and Analytical Techniques Required to Deliver BVD Metrics
  • Beta Test Manual BVDs With a Subset of the Intended Audience, Incorporating Feedback
  • Opportunistically Select, Implement and Evolve BVD Tooling

Case Study

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