Gartner Research

Decide When a Detailed Business Case Is Vital for a Collaboration and Social Software Initiative

Published: 05 March 2014

ID: G00254741

Analyst(s): Nikos Drakos


It's hard to estimate the likely business impact of engagement initiatives or those focused on collaboration and social software, but doing so can make for a convincing business case. This report examines why and when IT leaders should create detailed business cases for such initiatives.

Table Of Contents
  • Key Challenges



  • Use the Business Case to Foster Dialogue With Business Leaders
  • Adapt the Business Case Process to the Situation

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