Gartner Research

Failure to Address Organizational Issues Will Derail Telemedicine Initiatives

Published: 05 March 2014

ID: G00261578

Analyst(s): Zafar Chaudry, M.D.


Healthcare delivery organizations continue to struggle to introduce telemedicine for regular care delivery. The main problems with most telemedicine initiatives are organizational rather than technical, and can be overcome using Gartner's guidelines.

Table Of Contents
  • Key Challenges



  • Establish a Telemedicine Working Group Composed of IT, Clinical and Business Stakeholders
  • Facilitate Change Processes in Your Organization to Foster the Importance of Collaboration and Overcome Resistance, as Well as Centralize Control
  • Develop Strategic Collaboration and Communications Plans With Partner Healthcare Providers and Other Internal and External Parties

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