Gartner Research

The Gartner Scenario for IT Services Providers: The Future of IT Services

Published: 10 March 2014

ID: G00262195

Analyst(s): Eric Rocco , Bryan Britz , Patrick Sullivan , Cathy Tornbohm , Rob Addy


IT services leaders are slowly losing market share. Providers gaining share make acquisitions, have an India-based heritage and a consulting reputation, operate in high-growth geographies, and/or are public cloud IaaS-centric. These success factors may not describe future high-growth providers.

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