Gartner Research

Working Smarter, Not Harder, Is the Key to Business Success With ERP

Published: 14 March 2014

ID: G00261214

Analyst(s): Derek Prior, Carol Hardcastle, Heather Keltz


CIOs and ERP leaders should embed three best practices to succeed with ERP, thereby maximizing business benefits and eliminating business dissatisfaction when ERP investments are not fully exploited.

Table Of Contents
  • Key Challenges



  • Measure the Real Importance of ERP to the Business in Your Organization
  • Adopt a Holistic Approach to Three Best Practices to Maximize ERP Business Payback
    • The ERP Strategy Best Practice
    • The ERP Life Cycle Plan Best Practice
    • The ERP Competence Center Best Practice
  • Ensure That Strategic Plans for the Three ERP Best Practices Don't Gather Dust on a Shelf, but Accurately Reflect All Ongoing ERP Activities

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