Gartner Research

Now Is the Time for IDNs to Build Patient-Outcome-Driven Supply Chains

Published: 14 March 2014

ID: G00261729

Analyst(s): Eric O'Daffer, Todd Applebaum

Summary

IDN supply chain leaders are thinking differently about their role in the delivery of patient care. No longer is the supply chain leader's only objective the lowest price for a product or service. The future is in balancing total delivered cost with profitable revenue and improved patient outcomes.

Table Of Contents
  • Impacts

Analysis

Impacts and Recommendations

  • The dawn of a patient-driven value chain is driving IDN supply chain leaders to build new capabilities to lower the total cost to serve and align with better patient care
    • Value Analysis
    • Continuum of Care
    • Collaboration
  • Changing revenue models in healthcare are causing IDN supply chain leaders to develop new measures of success
    • Philosophy of Metrics
    • Total Supply Chain Cost as a Percentage of the Cost of a Patient Activity
    • Total Operating Cost per Patient Activity
    • Specific and Global Patient Outcomes
    • Service Level
  • Patient-outcome-focused supply chains require leaders at enlightened providers to expand their data analytics capabilities to extract more information about cost, revenue and outcomes

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