Gartner Research

Use Kaizen to Achieve Better Business Outcomes in Process Improvement Initiatives

Published: 18 March 2014

ID: G00258986

Analyst(s): Rob Dunie


Kaizen is a philosophy and set of practices that focus on improvement through many small steps, which can add up to significant business benefits. Business outcome owners, business process directors and IT managers should use kaizen as part of a "toolbox" of methodologies for process improvement.

Table Of Contents
  • Key Challenges



  • Understand the Fundamental Concepts of Kaizen
  • Know When to Use Kaizen
  • Use Kaizen With Other Methodologies to Achieve Optimal Business Outcomes
  • Position Your Kaizen Program for Success

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