Gartner Research

Market Insight: Insurance Industry Primer, 2014

Published: 18 March 2014

ID: G00259651

Analyst(s): Juergen Weiss , Derry Finkeldey


Digitalization is gaining importance, and development of this strategy among many insurers is driving IT spending. Technology providers need to work with business and IT buyers to influence these strategies. But don't be deceived; insurers are still trying to cut costs to fund innovation.

Table Of Contents


  • The Situation Analysis
    • The Market
    • Top Business Priorities
    • Key Technology Trends
  • Targeting the Market
    • Insurance Solution Maps
    • Purchasing Behaviors, Buying Centers and Messaging Map
  • The Competitive Landscape
    • Insurance Ecosystem: IT Services Market Leaders Are at the Center
    • Insurance IT Services
    • Vertical-Specific Software

Background and Context

  • Business Context

The Impact


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