Gartner Research

Forecast Analysis: Small-and-Midsize-Business External IT Spending, Worldwide, 4Q13 Update

Published: 18 March 2014

ID: G00262008

Analyst(s): Mikako Kitagawa , Erica Gadjuli, Megan Fernandez , Robert Anderson , Dane Anderson


SMB IT spending in the next five years will grow an average of 3.8%, exceeding the 2.8% average growth for the overall IT market. IT services and software will account for nearly 50% of the global SMB spending increase during that time.

Table Of Contents



  • Macroeconomic, Geopolitical, Demographic and Cultural Factors
    • Caution Continues, but Eurozone Outlook Improving
    • IT Spending Trend Slowing in China and Asia/Pacific
    • Spending in the Americas Stabilizing
  • Factors in Technology Segments
    • Hardware
    • IT Services
    • Software
    • Telecommunications

Market Model

  • Forecasting Process

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