Gartner Research

Use Metrics to Drive Agile, DevOps and Continuous Delivery

Published: 19 March 2014

ID: G00262331

Analyst(s): Sean Kenefick


You can't improve your software development processes if you can't empirically determine whether change has been successful. Strong development teams are metrics-driven — you should be as well. This document details the measurement techniques necessary to drive modern development practices.

Table Of Contents

Summary of Findings

Guidance Context

  • Problem Statement
  • Guidance Applicability

The Gartner Approach

The Guidance Framework

  • Prework
    • Understand the Importance of Metrics
  • Collect Your Metrics
    • Step 1: Assess Your Project's Business Value and Risk Tolerance Levels
    • Step 2: Assess Your Culture
    • Step 3: Assess Your Processes
    • Step 4: Assess Your Supportive Infrastructure
    • Step 5: Assess Your Architecture Design Maturity
    • Step 6: Assess Your Development and Test Maturity
  • Follow-Up
    • Establish a Baseline
    • Select a Pilot Project and Initiative

Risks and Pitfalls

  • Teams Don't Properly Define Metrics
  • Teams Cherry Pick or Avoid Metrics
  • Teams Don't Analyze Metrics Properly
  • Teams Don't Periodically Re-establish Baselines

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