Gartner Research

Tips, Use Cases and Benefits of Employee Social Engagement, 2014

Published: 20 March 2014

ID: G00258522

Analyst(s): Jenny Sussin , Carol Rozwell


Organizations intent on becoming social businesses should embrace consumer-oriented technology and services that support a more agile and engaged workforce. This document examines how social business leaders can improve results, and provides examples of the top employee-facing use cases.

Table Of Contents
  • Key Challenges



  • Explore, Learn From and Employ Effective Practices From Externally Facing Social Strategies in Internally Facing Initiatives
  • Design Employee Social Engagement Initiatives That Will Significantly Improve Critical Work Practices
    • Sales Team Effectiveness
    • R&D Acceleration
    • Project Team Coordination
    • Leadership Communication

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