Gartner Research

Toolkit: Digital Maturity Assessment for CSPs

Published: 20 March 2014

ID: G00259884

Analyst(s): Neil Osmond , Gyanee Dewnarain , Andy Rowsell-Jones


This Toolkit provides a high-level instrument to help communications service providers to assess the digital maturity of their business, customer, IT and network strategies.

Table Of Contents

When to Use

  • Introduction to the Digital Maturity Assessment
  • Assessment Tool Versioning

Downloadable Attachments

  • Directions for Use
    • An Overview of the CSP Digital Maturity Assessment Toolkit
    • How to Use the Survey
    • How to Use the Results
    • Factors to Consider

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