Gartner Research

Managing Service Dependencies in the Extended Enterprise

Published: 21 March 2014

ID: G00260047

Analyst(s): Gary Olliffe


The Nexus of Forces and the API economy are driving enterprises to use SOA-based Web APIs to create the hyperconnected extended enterprise, which will both provide and consume services to deliver new capabilities, data and insights. This document explains how to manage these service dependencies.

Table Of Contents

Summary of Findings

Guidance Context

  • Problem Statement
  • Prework: Understanding How Nexus Forces Impact Your Business
    • When Will You Be Both Provider and Consumer?
    • Identify Service Provider Scenarios
    • Identify Service Consumer Scenarios
  • Guidance Applicability

The Gartner Approach

The Guidance Framework

  • Step 1: Managing Service Metadata
    • What Is Service Metadata?
    • Service Metadata Challenges
    • Delivering Metadata for the Services You Provide
    • Managing Metadata for the Services You Consume
  • Step 2: Adapting Your Application Delivery Processes
    • The Impact of the Extended Enterprise on Your Application Delivery Processes
    • Adapting Processes in Order to Be an Effective Service Provider
    • Adapting Processes in Order to Be a Responsible Service Consumer
  • Step 3: Controlling Runtime Dependencies
    • Controlling Dependency and Demand as a Service Provider
    • Controlling Runtime Service Dependency as a Service Consumer

Risks and Pitfalls

Gartner Recommended Reading

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