Gartner Research

Scenario Planning for End-User Computing: Act Now to Keep Your Users Productive Through 2018

Published: 21 March 2014

ID: G00260358

Analyst(s): Stephen Kleynhans , Leslie Fiering


Although many of the trends driving end-user computing today are obvious, what is less obvious is how disruptive those trends will be to IT operations. IT leaders that fail to adapt will risk losing control and becoming irrelevant in an era of mobility, BYOD and personal cloud.

Table Of Contents


  • Six Discontinuities Will Create Tomorrow's Disruptions
    • Generational Shift
    • Form Factor Fragmentation
    • Ever-Available Self-Service Cloud
    • Application Deconstruction
    • Changing IT Ownership and Responsibilities
    • PC Industry Restructuring
  • How to Prepare for the Coming Changes
    • 1.0 Focus on Initiatives That Increase Endpoint Independence
    • 2.0 Prepare to Transition From Traditional System Management to Managing Only What Matters
    • 3.0 Recognize That When PCs and Devices Bought Today Are Ready to Be Replaced, Current Acquisition Models Will No Longer Apply
    • Develop New Apps for a Multiplatform, Multichannel World
    • Plan to Deploy Trusted Apps on Untrusted Devices and Networks

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