Gartner Research

Capacity and Performance Management Form the Basis of Web-Scale IT

Published: 25 March 2014

ID: G00261096

Analyst(s): Ian Head , Milind Govekar


Agile infrastructures demand that infrastructure and operations managers acquire the performance management skills present only in the Web-scale IT community. I&O leaders must become proficient in operational analytics and big data capabilities, rather than traditional capacity-planning tools.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • To take advantage of Web-scale IT approaches to capacity and performance management, IT architects need to embrace stateless application architectures and horizontally scaling infrastructure architectures
  • Where there are potentially large-scale, limited forecasts or demand history, IT leaders need to develop demand-shaping techniques to provide acceptable performance
  • When deploying large-scale services, I&O leaders need to become proficient in operational analytics tools and big data capabilities, rather than traditional capacity-planning tools

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