Gartner Research

CIO Involvement in Operational Technology Vendor Risk Management Mitigates Security Vulnerabilities

Published: 26 March 2014

ID: G00261054

Analyst(s): Kristian Steenstrup , Gayla Sullivan


Accountability for risk management of operational technology vendors is often unclear, but IT components imbedded in OT can potentially disrupt critical production processes. CIOs must get involved to help mitigate the immature software life cycles and security management processes of OT vendors.

Table Of Contents
  • Impacts


  • When Should a CIO Consider Getting Involved in Managing OT Vendor Risk?
    • Key Intrusion Examples

Impacts and Recommendations

  • OT vendors lack experience in addressing software life cycle and security management processes, and consequently introduce vulnerabilities to enterprises — CIOs are uniquely positioned to help manage these vendor risks across the entire IT/OT spectrum
  • Issues around authority, organizational boundaries and lack of trust between CIOs and operations/engineering team leaders prevent enterprises from adopting standardized vendor risk management practices across the IT and OT vendor ecosystem
  • Due to a lack of sharing, transparency and accountability among CIOs and operations/engineering team leaders, many common OT vulnerabilities are unknown to the enterprise and remain unmonitored — and could have potentially devastating consequences
  • Many OT vendor risk management programs are either nonexistent or too immature to enable CIOs to adequately and effectively mitigate enterprise-class vendor risks

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