Gartner Research

To Optimize Cost and Reduce License Compliance Risk, Avoid These Common Microsoft Negotiation Mistakes

Published: 26 March 2014

ID: G00262071

Analyst(s): Dolores Ianni


IT procurement managers can reduce cost and license compliance risk during their Microsoft contract negotiations by avoiding and/or mitigating five critical pitfalls: poor timing, loss of control, incorrect Client Access Licenses, pressure from audits and missing contractual protections.

Table Of Contents
  • Key Challenges



  • Start Your Negotiation at Least 90 Days Before Your Renewal or Budget Deadline
  • Don't Allow Microsoft to Take Control of Stakeholder Demand
  • Create a CAL Strategy to Cover Users With Multiple Devices, or Face Extra Costs
  • Never Negotiate a New Agreement Under the Pressure of an Audit
  • Negotiate Important Contractual Terms and Conditions to Reduce Risk

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