Gartner Research

Healthcare Payers Must Transform IT Resources to Pivot to the Changing Market

Published: 26 March 2014

ID: G00261216

Analyst(s): Robert H. Booz


The rate of change of healthcare business drivers and technology responses means CIOs must quickly react to uncertain conditions. The CIO's challenge is to pivot to the market without sacrificing the organization's fundamental operations and IT assets.

Table Of Contents
  • Key Challenges


  • Understand and Develop a Pivotal Health Plan
  • Realize That Traditional Responses to Emerging Market Conditions Become Inhibitors to Transformational Responses
  • Emphasize Renovating or Repurposing of Applications Rather Than Rip and Replace to Meet Market Conditions
  • Concentrate on Ongoing IT Investment in Only Those Core Activities That Contribute to Current and Future Transformative Value

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.