Gartner Research

Healthcare Payers Must Transform IT Resources to Pivot to the Changing Market

Published: 26 March 2014

ID: G00261216

Analyst(s): Robert H. Booz

Summary

The rate of change of healthcare business drivers and technology responses means CIOs must quickly react to uncertain conditions. The CIO's challenge is to pivot to the market without sacrificing the organization's fundamental operations and IT assets.

Table Of Contents
  • Key Challenges

Analysis

  • Understand and Develop a Pivotal Health Plan
  • Realize That Traditional Responses to Emerging Market Conditions Become Inhibitors to Transformational Responses
  • Emphasize Renovating or Repurposing of Applications Rather Than Rip and Replace to Meet Market Conditions
  • Concentrate on Ongoing IT Investment in Only Those Core Activities That Contribute to Current and Future Transformative Value

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