Gartner Research

Critical Capabilities for Enterprise Mobile Services, Western Europe

Published: 28 March 2014

ID: G00248494

Analyst(s): Leif-Olof Wallin, Katja Ruud

Summary

Providers of mobile telecom services for enterprises differ little in terms of coverage and basic service portfolio, but more in strategy, support and execution. This report informs enterprise procurement managers how a competitive approach can deliver better service experiences at lower prices.

Table Of Contents

What You Need to Know

Analysis

  • Introduction
  • Product Class Definition
  • Critical Capabilities Definition
    • Mobile Voice Services
    • SMS, MMS (For Enterprise Use)
    • Mobile Data Services
    • Managed Mobile Services
    • Wi-Fi Services
    • M2M Solutions
    • Roaming Services
  • Use Cases
    • Overall
    • Domestic WE Enterprise Only (With Roaming)
    • Three or More WE Countries
    • 10 or More Countries in Western Europe
    • 10 or More WE Countries Plus 2 Other Regions
    • M2M
  • Inclusion Criteria
  • Critical Capabilities Rating
  • Vendors
    • Deutsche Telekom
    • Orange
    • Telefonica Global Solutions
    • Telenor
    • TeliaSonera
    • Vodafone

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