Gartner Research

Combine Adaptive Sourcing and Enterprise Architecture to Drive Sustainable Digital Transformation

Published: 28 March 2014

ID: G00260467

Analyst(s): Claudio Da Rold , Marcus Blosch , Linda Cohen


The business benefits of IT sourcing come from modular services that can be configured quickly as needed. Leading enterprise architects can enable the management of these "service ecosystems," and make innovation sustainable over time.

Table Of Contents
  • Key Challenges


  • A New Approach to IT Sourcing Is Needed
    • Innovation Demands Adaptive IT Sourcing
    • Characteristics of the Layers
    • Enterprise Architecture Is a Core Competency of Adaptive IT Sourcing


  • Use Business Capability Modeling to Identify Adaptive IT Sourcing Opportunities
  • Support Demand Forecasting
  • Identify the Right IT Sourcing Strategy
  • Support Due Diligence
  • Manage the Provider Ecosystem

Case Study

  • Digitalization Changes the Business
    • Managing Multi-IT Sourcing Integration

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