Gartner Research

Five Steps to Best Practices in Supply Chain Benchmarking: From Numbers to Action

Published: 28 March 2014

ID: G00262985

Analyst(s): Jane Barrett , Debra Hofman, Debashis Tarafdar


Benchmarking is a widely practiced, yet often misunderstood, method to assess supply chain performance. To realize its full potential, supply chain executives must approach benchmarking as a strategic initiative to improve end-to-end supply chain performance.

Table Of Contents
  • Key Challenges



  • Keep Your Eye on the End-to-End Supply Chain
  • Identify a Sponsor, Assign a Coordinator and Develop a Project Plan
  • Select the Right Metrics, Organizational Scope and Peer Group
    • Metrics
    • Organizational Scope
    • Peer Group
  • Turn Data Into Action
  • Make It Sustainable
  • Recommendations for Supply Chain Executives

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