Gartner Research

Ensure Business Strategies Drive Decisions to Bring IT Services Back In-House

Published: 31 March 2014

ID: G00261761

Analyst(s): Donna Scott , Frances Karamouzis , Ian Head


As the digital economy becomes the new IT reality, CIOs are rethinking their sourcing strategies and opting to bring some services back in-house to enable innovation. We highlight the top reasons and challenges CIOs will face when returning to an in-house IT strategy.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • The CIO's mandate to align sourcing decisions with the business strategy is not simple, as the journey to the digital future is dynamic, and choices to outsource or insource require lead time and specific competencies
  • CIOs who bring IT services back in-house can be successful if they address key challenges, including planning, execution and implementation of a new culture and skill set in the organization

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