Gartner Research

Market Trends: Targeting the Imaging and Print Service Opportunity in Five Key Commercial Industries

Published: 31 March 2014

ID: G00262786

Analyst(s): Pete Basiliere, Ken Weilerstein, Sharon McNee, Zalak Shah, Tomoko Mitani, Elizabeth Kim , Lai-ling Lam


As IPS providers shift their focus to services, they must adapt their offerings to suit the needs of specific verticals. We profile the banking, insurance, manufacturing, media and retail sectors in detail, giving providers a rich source of information on which to base their investment decisions.

Table Of Contents


Market Trend

  • Moving From Hardware to Services, and From Horizontal to Vertical
  • The Vertical Industry Profiles
    • Who Should Use the Profiles?
    • How Are the Profiles Organized?
  • The Profiles
    • Banking: Still Paper-Intensive and Prone to Vendor Typecasting
    • Discrete Manufacturing: Still Physical but Global and in Need of Process Management
    • Insurance: Fleet Optimization and Mobile Printing Opportunities
    • Media: Opportunities to Digitize a Wealth of Content
    • Retail: Paper-Intensive Industry Ripe for Digitalization

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