Gartner Research

Critical Capabilities for Infrastructure and Operations Business Value Dashboard Tools

Published: 01 April 2014

ID: G00258355

Analyst(s): Robert Naegle , Jeffrey Brooks

Summary

To quantify the value they contribute to business performance, some infrastructure and operations leaders are adopting tools that report and share metrics. I&O leaders should evaluate these business value dashboards against the capabilities that are critical to their implementation, use and support.

Table Of Contents

What You Need to Know

Analysis

  • Critical Capabilities Use-Case Graphics
    • Vendors' Product Scores for Use Cases
  • Vendors
    • eMite (eMite 4.2.30)
    • Execview (Execview February 2014)
    • Northcraft Analytics (Advanced Metrics for IT v5.0)
    • PureShare (PureShare Metrics Bridge v1.4)
    • Vyom Labs (MetricEdge 3.0)
    • Xtraction (Xtraction 14.1)
  • Context
  • Product/Service Class Definition
  • Critical Capabilities Definition
    • Interface and Usability
    • Multidimensional Data
    • Integration With Data Sources
    • I&O Metrics Library
    • Profile Based
    • Data Mining
    • Proactive Alerting
    • Business Value Metrics
  • Use Cases
    • IOBVD Administrator
    • Executive Leadership and End Users
    • I&O Leadership
  • Inclusion Criteria
  • Critical Capabilities Rating

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