Gartner Research

Is the Hosted Virtual Desktop Market Struggling to Grow?

Published: 09 April 2014

ID: G00259186

Analyst(s): Nathan Hill , Mark Margevicius


While the hype around virtual desktop infrastructure/HVDs continues, most desktop administrators find deployment obstacles overwhelming. Capital costs, complexity and connectivity are key inhibitors, and HVDs/VDIs struggle to gain a sizable market, remaining a niche technology despite the benefits.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • Widescale HVD deployments have not occurred because of capital costs encountered by desktop administrators, which have been 20% to 40% more costly than purchasing traditional PCs
  • Desktop administrators often encounter technical, organizational and operational complexity issues with HVDs; these issues can often derail HVD deployment projects
  • Intermittently disconnected users, which represent nearly half of all workers, cannot be adequately serviced with HVD solutions
  • Non-native UIs on mobile devices represent usability challenges and a compromised experience for workers

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