Gartner Research

The 2014 Gartner CEO and Senior Executive Survey: A Financial Services Industry Perspective

Published: 09 April 2014

ID: G00259561

Analyst(s): David Furlonger , Mark Raskino


Gartner's 2014 CEO survey results showed growth as the new refrain for financial services senior executives. Suboptimal corporate performance challenges CEOs to augment traditional revenue mechanisms with returns sourced from new digital investments, requiring an understanding of digital business.

Table Of Contents


  • The Digital Performance Conundrum
  • Top Strategic Business Priorities
    • Growth (in Revenue/Operating Earnings)
    • Customers
    • Technology
    • Cost
    • Sublevel Detail of Strategic Business Priorities
  • Digital Organization
  • Developing Digital Leadership
  • Recommendations

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