Gartner Research

The 2014 Gartner CEO and Senior Executive Survey: A Financial Services Industry Perspective

Published: 09 April 2014

ID: G00259561

Analyst(s): David Furlonger, Mark Raskino

Summary

Gartner's 2014 CEO survey results showed growth as the new refrain for financial services senior executives. Suboptimal corporate performance challenges CEOs to augment traditional revenue mechanisms with returns sourced from new digital investments, requiring an understanding of digital business.

Table Of Contents

Analysis

  • The Digital Performance Conundrum
  • Top Strategic Business Priorities
    • Growth (in Revenue/Operating Earnings)
    • Customers
    • Technology
    • Cost
    • Sublevel Detail of Strategic Business Priorities
  • Digital Organization
  • Developing Digital Leadership
  • Recommendations

Gartner Recommended Reading

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.