Gartner Research

Leading Practices for Automating Statement of Work Services Procurement

Published: 09 April 2014

ID: G00258725

Analyst(s): Deborah Wilson


SOW services procurement solutions deliver superior governance and control for buying complex services, such as software development, public relations and facilities management. IT, procurement and HR leaders should use this research to decide when and how to leverage these emerging tools.

Table Of Contents
  • Key Challenges



  • Use SOW Services Procurement Solutions for Precise Financial Governance and Insight
  • Reduce Paperwork and Improve Payment Timeliness With Supplier-Initiated Receipts
  • Choose SOW Services Procurement Solutions With Personnel-Tracking Capabilities
  • Assess SOW Services Procurement Solution Alternatives
    • Manual Departmental Tracking Systems
    • Accounts Payable Invoice Automation Solutions and E-Invoicing
    • Blanket Orders
    • Purchase Orders
    • E-Procurement Solutions
    • E-Forms
    • Category-Specific Services Procurement Solutions
  • Don't Assume Catalog-Based Spending Should Be the First P2P Work Stream to Automate
  • Involve HR and Procurement Leaders in VMS and SOW Services Procurement Automation Decisions
  • Roll Out SOW Services Procurement Solutions One Line of Business at a Time
  • Rightsize Supplier Fees to Maximize Ongoing Supplier Participation
  • Leverage an MSP for Billing Management and Ongoing Operational Program Support

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