Gartner Research

Governance; CIO Desk Reference Chapter 8, Updated Q4 2013

Published: 10 April 2014

ID: G00263900

Analyst(s): Bill Swanton, Tina Nunno

Summary

IT governance may be defined as the processes that ensure the effective and efficient use of IT in enabling an organization to achieve its goals. It is a complex, yet critical, element for maximizing the value of IT for the business.

Table Of Contents
  • Overview
  • CIO Call to Action
  • Conclusions

Analysis

  • An Extended Definition of IT Governance
  • IT Governance Maturity
    • IT Governance Operations
    • IT Demand Governance
    • IT Supply Governance
    • Measuring the Value of Governance
  • Governance in a Global Environment
    • Determining the Overall IT Governance Strategy
    • IT Demand Governance in a Global Setting
    • IT Supply Governance in a Global Setting
    • How One Global Organization Handles IT Demand Governance
  • Does one size fit all?
    • Existing Governance Usually Fits the Needs for Systems of Record
    • A Pragmatic Approach to Implementing Practical IT Governance
  • Observations From the Field
    • Governance Worst Practices
    • Governance Best Practices
  • Conclusions
    • CIO Call to Action
    • Conclusions

Recommended Reading

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.