Gartner Research

Implement an Outsourcing Mobile Application Development Decision Framework to Avoid Being Bypassed

Published: 14 April 2014

ID: G00259756

Analyst(s): Kris Doering


With 80% of organizations deploying mobile applications to enhance employee productivity and improve customer interactions, many outsource their enterprise mobile application development. To be successful, sourcing managers must partner with the business units to make the correct decisions quickly.

Table Of Contents
  • Key Challenges



  • Partner With the Business by Making Incisive, Critical Business, Technical and Sourcing Decisions
    • Recommendations
  • Follow a Defined Process for Evaluating and Selecting Service Providers
    • Recommendations
  • Manage Selected Mobile Application Vendors to Achieve the Expected Initial and Ongoing Outcomes
    • Recommendations

Case Study

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