Gartner Research

Making the Transition From CIO to COO

Published: 14 April 2014

ID: G00260054

Analyst(s): Barbara Gomolski, Colleen Young

Summary

As the line between technology and operations continues to blur, the role of COO may be in reach for more CIOs. CIOs should use this research to better understand the opportunities and risks of moving into the COO role, and to gain insights about the role itself.

Table Of Contents

Analysis

  • Drivers for the CIO-to-COO Opportunity
  • Scoping the Opportunity
  • The State of the COO Role Today
  • The Prospect for CIOs With COO Ambitions
  • Should More Enterprises Have COOs?
  • The Role of the COO
  • What Makes a Successful COO?
    • Bidirectional Servant Leadership
    • Strategies and Innovations That Will Bring the CEO's Vision to Life
    • Execute — Both Operationally and Strategically
  • Obstacles Along the Way
  • Career Path Strategies
  • How Have Others Done It?

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